FAQ`s

A member of your advisor’s team will send you an email invitation with all the information needed to register with the Allegheny Client Portal.
Website Registration Process PDF

The user guide walks you through the steps to reset your password to the Allegheny Client Portal. If you have any issues resetting your password, please contact a member of your advisor’s team.
Forgot Your Password PDF

To gain online access to your accounts held at National Financial Services (NFS), go to https://investor.wealthscape.com, and enter the temporary password provided by your advisor’s team. You will be prompted to reset your password and establish a security question to assist with any future password resets. If you have any issues resetting your password, please contact a member of your advisor’s team.
Wealthscape Investor User Guide PDF
Learn more about Wealthscape Investor and eDelivery offerings

First, log into Wealthscape Investor and select an account. Next, locate and click on the “Documents” tab directly under the account title. Lastly, select the “Tax Documents” tab located directly below the “Documents” tab you previously selected.

To reset your username or password, go to https://investor.wealthscape.com. Find the links below the blue “Sign In” button named “Forgot Username?” and “Forgot Password?” and follow the instructions.  If you have any issues resetting your username or password, please contact a member of you advisor’s team.

For detailed instructions, view this user guide: Wealthscape Investor User Guide PDF

You have multiple options for your retirement assets.

• Leave the assets with your current employer
• Roll the assets over to your new employer plan
• Roll the assets into an IRA with your financial representative
• Cash out assets

You should discuss these options with your advisor to ensure you understand all applicable fees and services.

This can be done as a direct rollover of cash or a transfer of assets. You work directly with your plan administrator when processing a direct rollover. The administrator of the employer-sponsored retirement plan determines the paperwork required to process a distribution/direct rollover to the IRA. You will work with your advisor when processing a transfer of assets (TOA). A TOA is a non-reportable and non-taxable transfer of cash or eligible securities from one account to another account with the same (or compatible) registration and account type.

If your advisor needs any additional information or clarification, a member of their team will reach out to you in a timely manner. Please allow your advisor four to six weeks to complete your financial plan.

As soon as your accounts are established, you will be able to access them online in either of our two portals – Wealthscape Investor or Allegheny’s Client Portal.

Please reach out to a member of your Allegheny team. To access team contact information, visit the Allegheny Advisor pages and click your advisor’s image or name. A Contacts List is available on each Advisor’s webpage.
Allegheny Financial Group Advisors
Allegheny Investments Advisors

Allegheny’s fees are based on the type of relationship a client chooses. Our advisors will review relationship options with each client. Please refer to Allegheny’s Customer Relationship Summary (Form CRS), Regulation BI Disclosure, and Form ADV Part 2A for detailed information about Allegheny’s fees and client relationships.
Customer Relationship Summary (Form CRS)
Regulation BI Disclosure
Allegheny Financial Group Form ADV Part 2A
Allegheny Investments Form ADV Part 2A

For Investment Advisory Accounts, Allegheny fees are asset-based. The fee is a percentage of the value of the account and is based on all advisory services we provide under the agreement.

There is also an option for an hourly or a fixed fee for separate services.

For Brokerage accounts, transaction fees are charged each time an investment product is purchased or sold in a brokerage account.

Please refer to the Customer Relationship Summary (Form CRS) and Form ADV Part 2A for detailed information about our fees and client relationships.
Customer Relationship Summary (Form CRS)
Allegheny Financial Group Form ADV Part 2A
Allegheny Investments Form ADV Part 2A

You may pay additional fees for various administrative account features. See Allegheny’s Form ADV Part 2A for more detailed information.
Allegheny Financial Group Form ADV Part 2A
Allegheny Investments Form ADV Part 2A

You will pay additional fees based on the types of securities you are invested in and for various administrative account features. A portion of these fees is retained by Allegheny. See Allegheny’s Form ADV Part 2A for more detailed information.
Allegheny Financial Group Form ADV Part 2A
Allegheny Investments Form ADV Part 2A

Fees are typically withdrawn directly from a client’s account as outlined in your agreement with Allegheny.

Allegheny has several options enabling you to share documents with us.

If you have online access to your accounts, you can link your accounts directly to our financial planning software, and a member of your advisor’s team can assist you with the steps to follow. This link will only share the high-level details with us, such as the account balance and holdings within the account. Personal information, such as login credentials, beneficiaries, and account registrations/account holders, is not transferred into the financial planning software. You will have the option to specify sharing account transactions with Allegheny.

Your advisor’s team can provide you with a secure upload link to our server to safely transfer the documents directly to Allegheny.

You may send electronic copies via email or fax, or printed copies via the U.S. Postal Service.

Finally, you are welcome to have your accountant or attorney file share or email electronic documents directly to Allegheny. Discuss which option is best for you with a member of your advisor’s team.

Checks for deposit into investment accounts held at National Financial Services should be made payable to “NFS “. If your account is not held at NFS, please contact your advisor for payee information.

It can take up to one week for your bank link to become available to use.

National Financial Services, LLC is the firm Allegheny partners with to provide trade execution, clearing, and other related services for your brokerage account. At the direction of Allegheny Investments, your broker-dealer, National Financial Services LLC is the custodian of your brokerage account, and is responsible for:

• The execution, clearance, and settlement of securities transactions
• Preparing and sending transaction confirmations and period statements of your account(s)
• The custody (or safekeeping), receipt, and delivery of funds and securities

Our Brokerage Partner: National Financial Services

As part of our efforts to go green, we encourage our clients to consider going paperless wherever possible and utilize our digital reports. Your advisor can provide a password protected PDF via email or upload a copy to your Vault on the Allegheny Client Portal. If you need a paper copy, we can mail one to you. Click the link below to learn more about our green initiatives.
Go Green Initiative PDF